1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

I didn't get my rank (It was Obsidian Rank)

Discussion in 'Tech Support' started by Justin Nelson, Jun 26, 2016.

Tags:
Thread Status:
Not open for further replies.
  1. Justin Nelson

    Justin Nelson Member

    Joined:
    Jun 26, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Gender:
    Male
  2. Snap

    Snap Mod Staff Member Moderator

    Joined:
    May 1, 2014
    Messages:
    6,927
    Likes Received:
    4,864
    Trophy Points:
    113
    Gender:
    Female
    If it has been at least 15 minutes since your purchase, then contact sales@cubecraft.net with your Transaction ID, which you would have been given when you made your purchase. Make sure to include as many details as possible that may be relevant, such as the time/date of the transaction, your IGN (In-game name), and the issue that you are having.

    Please note that the screenshot that you provided does not clarify as proof of any purchase being made; you must provide your Transaction ID.

    If you have any further questions, feel free to pm me on the forums :)
     
Thread Status:
Not open for further replies.