I DID NOT GET MY OBSIDIAN RANK!!

[Blubgames]

Hello CubeCraft Team,

yesterday i bought a obsidian rank, this is what the buy websitesay:

Payment completed
Your payment has been successfully processed.

To receive your purchased goods please login to our Minecraft server. Once logged in you will have a maximum wait time of 5 minutes before automatically receiving your purchased items(s).

If you have any issues please contact a member of staff on the server. Please do not contact Mojang or Buycraft.

And 5 minutes later i diden't get it and the next day again not!!

What now?!?!

Diederik (minecraft name diederik04)

 

[hgbf]

Hello CubeCraft Team,

yesterday i bought a obsidian rank, this is what the buy websitesay:

Payment completed
Your payment has been successfully processed.

To receive your purchased goods please login to our Minecraft server. Once logged in you will have a maximum wait time of 5 minutes before automatically receiving your purchased items(s).

If you have any issues please contact a member of staff on the server. Please do not contact Mojang or Buycraft.

And 5 minutes later i diden't get it and the next day again not!!

What now?!?!

Diederik (minecraft name diederik04)

Try to contact sales@cubecraft.net

 

[RPoule]

Try to contact sales@cubecraft.net

^
Also, make sure to send screenshots of your confirmation email you have recieved so you have proof of actually buying the rank

 

[Zachㅤ]

Like said above email sales@cubecraft.net with proof of purchase.If you have anymore questions feel free to message me. Hope your problem gets resolved! :)

-Locked