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I DID NOT GET MY OBSIDIAN RANK!!

Discussion in 'Tech Support' started by Blubgames, Apr 15, 2016.

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  1. Blubgames

    Blubgames Member

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    Hello CubeCraft Team,

    yesterday i bought a obsidian rank, this is what the buy websitesay:

    Payment completed
    Your payment has been successfully processed.

    To receive your purchased goods please login to our Minecraft server. Once logged in you will have a maximum wait time of 5 minutes before automatically receiving your purchased items(s).

    If you have any issues please contact a member of staff on the server. Please do not contact Mojang or Buycraft.

    And 5 minutes later i diden't get it and the next day again not!!

    What now?!?!

    Diederik (minecraft name diederik04)
     
  2. hgbf

    hgbf Member

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    Try to contact sales@cubecraft.net
     
  3. Roebahn

    Roebahn Member

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    ^
    Also, make sure to send screenshots of your confirmation email you have recieved so you have proof of actually buying the rank
     
  4. Zachㅤ

    Zachㅤ Mod Staff Member Moderator

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    Like said above email sales@cubecraft.net with proof of purchase.If you have anymore questions feel free to message me. Hope your problem gets resolved! :)

    -Locked
     
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