Minecraft PC IP: play.cubecraft.net
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Troublesomee

Forum Veteran
Feb 6, 2016
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Hello,

It can take up to 15 minutes before you see your rank on the server. I would advise waiting a little longer but if you do not have the patience then please start a private conversation with @Joe Henry

To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
Date of purchase.
Minecraft username.
The email address entered at checkout.

Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe+Henry

Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net
 
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MrKairi

Well-Known Member
Oct 3, 2015
390
158
118
Mexico City
i mean, i am _KyrieIrving_2 now, but i want to change my diamond rank to juanpapeco, or other player, how can i do it ?
 

Troublesomee

Forum Veteran
Feb 6, 2016
2,888
4,146
404
i am not who need to do that, it's a friend, but he don't want to make a post
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
Date of purchase.
Minecraft username.
The email address entered at checkout.

Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe+Henry

Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net

That's what you need to do. ^
 

ciwa

Forum Expert
May 7, 2016
1,326
2,037
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The Netherlands.
I think other people asked if transferring their rank to another account was possible and as far as I know it isn't possible, but you can always try to contact @Joe Henry

Good luck dude :)
 
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MrKairi

Well-Known Member
Oct 3, 2015
390
158
118
Mexico City
I think other people asked if transferring their rank to another account was possible and as far as I know it isn't possible, but you can always try to contact @Joe Henry

Good luck dude :)
here's the way

Send an email to support@cubecraft.net

Include the following details:
- current minecraft account
- account where the rank needs to go to
- transaction ID (mail you've received when you bought the rank)
 

GeldHaftige

Dedicated Member
May 4, 2017
2,500
1,552
228
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Belgium
Hello @_KyrieIrving_2

Yes, it is possible for transferring your rank.
The only thing what you need for transferring your rank are:

  • Transaction ID (important)
  • New username
  • Date of purchase
  • Your e-mail adress

The Transaction ID can you find in the e-mail that you have got after purchasing your rank. Without te Transaction ID can't Joe transfer your rank diamond rank.

You can contact him on the forums and you can start a conversation with him Here >
https://www.cubecraft.net/conversations/add?to=Joe+Henry

Or you can contact support@cubecraft.net . You can do the same.
 
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