Help was wrongly banned

[Bluam]

So I had just created an account, I went into the cube, I started the minecraft when I went to the server and it appeared:

So I went to the site to try to solve this so it appeared that I had never entered the server, and I never really did, but I still banned it.

https://imgur.com/a/sNQoLqY

 

[SpringWarz]

Try clicking on this and see if it helps: https://appeals.cubecraft.net/find_appeals/rp911/JAVA