To start things off, this is my first thread so if you feel there is anyway I could improve this or you want to add something to this feel free to reply below.
So I was thinking and usually, some FAQ messages are there when the player is playing and come randomly. The problem with this is that when a player wants to know something specific or something that passed and could not remember, they have to wait until it appears. Eventually some players just get tired and do not know the answer. This can include reports.
I am proposing to add a FAQ Bot, in which would be in a noticeable spot, that has the questions and answers to frequently asked questions. It could have a menu and/or can also be an item.
This can solve:
- Player waiting
- Searching through chat to find something
- People not reporting due to them just not knowing where to report.
This idea may improve reports, and other players experience, messages can still be kept but the bot being in the lobby or lobby of some game could help a lot.

