Minecraft PC IP: play.cubecraft.net
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Do not give me my emerald rank
- Thread starter Ibomb2423
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If you need support, then please email sales@cubecraft.net.
It can take up about 15 minutes for you to get the rank.
Also the picture you provided will not be acceptable when you email the Rank Support Email.
The staff would need information like:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without that information, the staff cannot prove that you bought a rank.
It can take up about 15 minutes for you to get the rank.
Also the picture you provided will not be acceptable when you email the Rank Support Email.
The staff would need information like:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without that information, the staff cannot prove that you bought a rank.
You can either send that information to sales@cubecraft.net or start a private conversation with @Joe Henry :)
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Do you have doubts about your Map Submission? It's very likely that your question has already been answered! Take a look at these frequently asked questions to learn more about the Map Submission process! https://www.cubecraft.net/threads/map-submission-faq-frequently-asked-questions.415804/
Patsman wrote on stifflered (Tim)'s profile.
Nice to see someone from Ohio on the forums, Congrats and welcome!
