A person should not be permanently muted unless they constantly verbally harass people in every game. Not if they lose their temper twice and it results in them telling a player to kill themself. I understand this is quite an extreme thing to say, but a permanent mute is not fair if it's only happened twice, and a player usually behaves.
A permanent punisment is not fair for one to ten instances of bad behaviour. After ten, I'd see reason in it, but a few moments where someone gets severe in their anger should not be permanently punished.
A permanent punisment is not fair for one to ten instances of bad behaviour. After ten, I'd see reason in it, but a few moments where someone gets severe in their anger should not be permanently punished.