Discussion in 'Suggestions' started by Landviz, Feb 20, 2016.
I dint understand what you trying to say D:
Uhhhhm, Please, explain what you are trying to say, but not as complex as you are doing right now.
They have better things to do. Either they respond to emails and get complaints about fixing bugs, or vice versa.
They do look at it. It's just that they are simply prioritising things.
There's a reason it's called "sales"@cubecraft.net
Because it is used for store issues and helping players trying to purchase items.
They're not going to answer the e-mail because it is for serious store issues that could affect them severely if they do not deal with them. Suggestions are not important at all compared to store issues.
Ironic coming from you considering you had to explain yourself 4 times in this thread.
@Sartixir please do not swear on the forums. Please be patient, if you sent an email to firstname.lastname@example.org regarding an issue relating to your account, purchased ranks or issues of similar importance then you will receive a reply soon enough.
Like superxsnap said, be patient because they have very important things to do.
Imagine 300 people send an email to email@example.com every day. That's a lot of emails right? They don't have enough time to respond to each of them, so there will be about 100 left at the end of the day. Then the next 300 emails come, and they now have 400 emails total, and at the end of the day they will have about 200 left. This will keep going on day after day, and eventually they will stop replying, and just look at them.
I honestly don't like your attitude. Be patient, that's all that I can say. The owners are extremely busy at this moment, so just take a deep breath, and they'll reply soon enough.
What do you even have problems with @Sartixir ?
Others started talking about a rank purchase, is it that or...?
I think you would have to give Sarah your main account name so she can check exactly why did you get banned.
Someone must have created an forums account with your e-mail before and that member has been banned from forums.
Another account with the same e-mail can't be created.