backup codes lost.

[OverPixelz2]

I have an account called OverPixelz, and the confirmation code didn't come to my email. I'm pretty sure I have the right one. And, my backup codes were probably corrupted cause of my old computer being corrupted. Please help!

 

[Troublesomee]

Hey!
My brother lost his Transaction ID too and he contacted mojang via mail so I suggest you do that to.
Just follow their steps and you'll get your details back.

 

[OverPixelz2]

I meant, my Cubecraft backups

 

[Troublesomee]

I meant, my Cubecraft backups

Oh, if you're talking about your rank, then I suggest you contact sales@cubecraft.net via mail or start a conversation with Joe Henry.

 

[GeldHaftige]

I have an account called OverPixelz, and the confirmation code didn't come to my email. I'm pretty sure I have the right one. And, my backup codes were probably corrupted cause of my old computer being corrupted. Please help!

Like @Scottness has said you can contact sales@cubecraft.net or @Joe Henry . It isn't terrible if you haven't A transaction ID, the only thing what you can't do without the transaction ID is changing your rank to another account. Good that you ask this! He will be happy for helling you.

Good luck!

 

[OverPixelz2]

Emm, I mean my backup codes to log into my Cubecraft forum account.

 

[OverPixelz2]

It is like forgetting your password, but you know it, just can't login.

 

[Jackelele]

It is like forgetting your password, but you know it, just can't login.

Ah I recommend you pm an administrator or owner on here or on the discord, they will get it sorted for you. You can forget your password via email, but if you have no longer access to that email or another reason contact @johncoles @andyschofie or one of the other administrators.