Minecraft PC IP: play.cubecraft.net
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PachinLoco

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Jul 10, 2020
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Good morning, I want to report a problem that I have already since I bought my new account, the fact is that I cannot enter cubecraft because my connection was blocked, the truth is that I played cubecraft a long time ago but with another account and I got that ban so far today I hope you can help me. Thank you.

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PachinLoco

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Your IP is blocked by sentinel. You have to wait until the block is over. You can find more information here: https://help.cubecraft.net/en/article/blocked-connections-aod7sq/

Also, next time you can make this thread in support. But don't worry, a staff member will move it to support probably =D

I have had this problem for months but with another account, I get the same code either with my new or old account, I read other publications and I waited months and I think it should have been removed yet because I did nothing wrong.
 

99th_DutchScary

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I have had this problem for months but with another account, I get the same code either with my new or old account, I read other publications and I waited months and I think it should have been removed yet because I did nothing wrong.
Did you or someone who lives with you hack on cubecraft?
 

99th_DutchScary

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It is only me who plays minecraft
Sorry, I don't know the problem then. You can wait until a staff sees this thread, or contact a moderator on the forums. What language do you speak? Maybe I can help find a staff member who speaks the same language. Or do you only speak english? =D
 

PachinLoco

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Sorry, I don't know the problem then. You can wait until a staff sees this thread, or contact a moderator on the forums. What language do you speak? Maybe I can help find a staff member who speaks the same language. Or do you only speak english? =D
Actually my language is Spanish, I speak a little English and what I don't understand I pass it to the google translator, thank you very much
 
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99th_DutchScary

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Actually my language is Spanish, I speak a little English and what I don't understand I pass it to the google translator, thank you very much help me
You can start a conversation with Spuuuni, he also speaks spanish. You can start a conversation here: https://www.cubecraft.net/conversations/add?to=Spoon
Just explain what happend, and ask if he can help you. He probably know how to fix it =D
So you can just speak spanish.
Good luck!
 

Dutchyyy

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Your IP is blocked by sentinel. You have to wait until the block is over. You can find more information here: https://help.cubecraft.net/en/article/blocked-connections-aod7sq/

Also, next time you can make this thread in support. But don't worry, a staff member will move it to support probably =D
You can start a conversation with Spuuuni, he also speaks spanish. You can start a conversation here: https://www.cubecraft.net/conversations/add?to=Spoon
Just explain what happend, and ask if he can help you. He probably know how to fix it =D
So you can just speak spanish.
Good luck!

If these things don't work^ -> Send an email to support@cubecraft.net and explain what happened.

~ Locked as the question(s) has been answered. Thanks, @DutchScary. 🔒
 
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Hello, Capitan. I was enjoying some skywars today on the bedrock edition of CubeCraft, but all of a sudden I had loaded into a new match and I got teleported to an empty map where I could freely roam around, outside of those glass player holding things. I have no idea what this is or why it happened, but the next match was normal. Just wanted to point out the bug. Have a good day. :D
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