Product bought but not recieved an item..

[Kipcornspeciaal]

Hi there! I play cubecraft games on Minecraft Windows 10. And i bought the back to school bundle..and it says i have 15 colored names. But when i look in my loot menu i have everyting exept the 15 colored names..is this an known bug? or even a bug?

 

[_JoSee]

Hi there! I play cubecraft games on Minecraft Windows 10. And i bought the back to school bundle..and it says i have 15 colored names. But when i look in my loot menu i have everyting exept the 15 colored names..is this an known bug? or even a bug?

If you believe there is a problem with the purchase of your product and you have not received anything after the estimated time please contact this email: sales@cubecraft.net remember to always use your purchase ID and other important information received in your mail when he made the purchase.

 

[Camezonda]

Hello!

We have looked into this issue and you should receive the colour usernames without the next couple of hours.

Thanks!
Locked.