Implemented Bedrock Web Please Add Video Length Limit Rule to Bedrock Player Reporting Page

[SUMIT1018]

I'm creating this thread to suggest an addition to your player reporting rules. Recently, I submitted a bedrock player report using forum with video evidence, but it was denied because the video exceeded an 5 minutes length limit.

While I understand the need for such limitations, this rule wasn't mentioned anywhere in the bedrock player reporting page. So, I could find before submitting report or evidence. This lack of information resulted in wasted of my time and effort to record and upload the evidence, only to have the report rejected for this reason.
To prevent similar situations for other players in the future, I recommend that you should clearly mention the video length limitations within your official bedrock player reporting page

https://www.cubecraft.net/form/16/select

 

[MrSpacee]

You should read Player report rules and guidelines for full set of reporting rules

 

[SUMIT1018]

You should read Player report rules and guidelines for full set of reporting rules

I did and Now I know but many players have don't time to read all the reporting rules & ignore it that's why I think it should be mention on rules page as a basic rule.

 

[Sionnachh]

Great suggestion i completely agree

 

[MrSpacee]

Great suggestion i completely agree

Instead of making a message that you agree with the suggestion, you can just react with agree() and avoid pointless message.

Have a nice day!

 

[kivorae]

I did and Now I know but many players have don't time to read all the reporting rules & ignore it that's why I think it should be mention on rules page as a basic rule.

I really do not see a reason to not have time to read the guidelines tbh because if you did spend a bit of time reading them, you would not find reporting time-wasting for the reasons of not knowing what they were and only finding them out when your report gets denied. If your evident also exceeds 5 mins (for example, a stream vod), you are allowed to include timestamps that show every incident instead. That is also an option!

 

[SUMIT1018]

I really do not see a reason to not have time to read the guidelines tbh because if you did spend a bit of time reading them, you would not find reporting time-wasting for the reasons of not knowing what they were and only finding them out when your report gets denied. If your evident also exceeds 5 mins (for example, a stream vod), you are allowed to include timestamps that show every incident instead. That is also an option!

You're absolutely right. My point is that many players, even myself, don't go through all the reporting rules at the start, which wastes both staff and player efforts. From my perspective, a lot of players might miss the page where all the reporting rules are listed, just like I did. Making the video limit and other basic reporting rules more visible directly on the reporting page itself would be beneficial for both players and staff.

And yes, you're right, speaking of timestamps, Actually I also resubmitted a player report with timestamps. Even though the video limit is still around 7 minutes, it takes a significant amount of time to pinpoint those specific moments.

 

[Capitan]

Hello!
We have updated the list of requirements when submitting a report. Thanks for your suggestion!

 

[SUMIT1018]

Hello!
We have updated the list of requirements when submitting a report. Thanks for your suggestion!

Awesome! Thanks so much for implementing that, Captain. That will definitely make things easier and clearer for both players and staff!