i lost my rank ;(

[shadowgamer2504]

i bought obsidian rank but i dit not come to my acc for some reason
i can show you proos that i bought it

can u guys fix this please because it s alot of money i i dont want to walk around with a feeling that i wasted money
for nothing
My username: PixelGamer300
please help me

 

[Maaarijn]

"A screenshot of this page is NOT proof of purchase. We will ignore any emails which contain this screenshot". If this is real you can contact sales@cubecraft.net

I wish you the best of luck but this is not proof of purchase.

Lock? @LanceDaniels

 

[0888]

You are very funny. We can all see the video in the top left.
I'll give you an good example:

Don't try to be funny

 

[Maaarijn]

i bought obsidian rank but i dit not come to my acc for some reason
i can show you proos that i bought it
View attachment 136300
can u guys fix this please because it s alot of money i i dont want to walk around with a feeling that i wasted money
for nothing
My username: PixelGamer300
please help me

You are exactly one of the people who mess things up for the people who do follow the rules. So sad:mad: This is not how to behave in the society.

 

[LanceDaniels]

If you have any issues with your order please contact Joe Henry. He will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase;

• Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
• Date of purchase.
• Minecraft username.
• Email address entered at checkout.

Without this information you can't prove that you bought something.
​

Send this information to Joe Henry via private message. You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe Henry

"Keep in mind that this screenshot doesn't prove that you bought something"​

Thread locked.