I bought a rank but I didn’t get it

[aaron9090zz]

I bought a rank a wild ago but I didn’t get nothing I have the payment receipt from PayPal and from the website

 

[Deleted member 352903]

Hi I think you've to contact sales@cubecraft.net
not sure tho

 

[Joe Henry]

Hi there

To help we'll need the following info. This can be found on the email receipt you received after purchase.

- Transaction ID (Starts with a B, W or X).
- Date of purchase.
- Minecraft username.
- Item purchased.
- Email address entered at checkout.

If you didn't receive this, it's likely the purchase failed to complete . If there's a pending charge shown it hasn't processed been yet, but once cleared your purchase will be assigned (And you'll receive an email receipt ).

If you can see the charge, have not received an email and your purchase has not been assigned please reply with proof, such as a bank statement or PayPal screenshot. If you are attempting to gain a free item, your account will be banned from the server.

If you have any other questions please let us know and we'll be happy to help!

^Please send this information to me or sales@cubecraft.net

- Locked.