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Claim my rank

Discussion in 'Tech Support' started by AlfredoGaymer, Apr 21, 2017 at 3:04 AM.

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  1. AlfredoGaymer

    AlfredoGaymer Member

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    They asked me for my purchase details, I sent them by mail from cubecraft sales, but so far I have no answer, informeme joe henry
     
  2. RayzMC

    RayzMC Member

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    Please be a little more patient. They are busy with emails and will get to yours eventually. You can PM @Joe Henry for a quicker reply.
     
  3. LanceDaniels

    LanceDaniels Member

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    Hola, AlfredoGaymer

    La respuesta de Joe Henry podría tomar días. Por favor, tiene que ser paciente y esperar a una respuesta de Joe Henry. Te atenderá lo ante posible, tiene mucho trabajo que hacer, no eres el único que tiene problemas. Solo te pido que seas paciente y esperes a una respuesta de Joe Henry.

    @Joe Henry, Could you check his conversation with you, please? He is desperate for his rank.
     
  4. Joe Henry

    Joe Henry Head of Support Staff Member Support

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    Hello,

    Can you please confirm your email? If you just sent a screenshot of the checkout page we will just ignore your email.
     
    Sergio12_ and LanceDaniels like this.
  5. AlfredoGaymer

    AlfredoGaymer Member

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    These purchase failures, often happens
     
  6. Sergio12_

    Sergio12_ Member

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    [Quote = "RayzMC, mensaje: 814.473, miembro de: 281709"] No creo que los desarrolladores tendrán nada que ver con cuestiones de compra. Creo que el equipo de apoyo será más adecuado. [/ Quote]
    La Unica Persona que Ahora Mismo PUEDE Ayudar en esto, Es Un único rango, (Support Joe Henry )
     
  7. LanceDaniels

    LanceDaniels Member

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    upload_2017-4-21_8-21-24.png

    @AlfredoGaymer , tener esta pagina no indica que usted ha comprado un rango en CubeCraft. Cualquiera puede llegar a esta pagina sin realmente comprar el rango.

    Si usted le reclamo su rango a Joe Henry con esta imagen. Su reclamo será ignorado. Su reclamo será valido si usted le indica toda esta información a Joe Henry.

    Necesita tener toda esta información para que Joe Henry haga valido su compra.
    • ID de la transacción (Esto normalmente comienza con la letra B o con la letra W).
    • Fecha de la compra.
    • Nombre de usuario de Minecraft.
    • Dirección de correo electrónico.
     
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  8. AlfredoGaymer

    AlfredoGaymer Member

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    I have all the information of the purchase
     
  9. AlfredoGaymer

    AlfredoGaymer Member

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    Without lying, I've been waiting for 18 hours to respond
     
  10. LanceDaniels

    LanceDaniels Member

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    Joe Henry no te responderá si no le envías toda la información requerida para que su rango sea verificado correctamente.

    Tengo unas preguntas para usted.
    ¿Qué rango compro?
    ¿Cuándo realizó la compra?
     
  11. AlfredoGaymer

    AlfredoGaymer Member

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    Rango obsidiana , el martes
     
  12. Stan_K_YT

    Stan_K_YT Member

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    18 hours is not very long. Just wait a little longer if they still didn't reply or think what could be wrong with your email