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Claim my rank

Discussion in 'Support' started by AlfredoGaymer, Apr 21, 2017.

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  1. AlfredoGaymer

    AlfredoGaymer Member

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    They asked me for my purchase details, I sent them by mail from cubecraft sales, but so far I have no answer, informeme joe henry
     
  2. RayzMC

    RayzMC Member

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    Please be a little more patient. They are busy with emails and will get to yours eventually. You can PM @Joe Henry for a quicker reply.
     
  3. LanceDaniels

    LanceDaniels Mod Staff Member Moderator

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    Hola, AlfredoGaymer

    La respuesta de Joe Henry podría tomar días. Por favor, tiene que ser paciente y esperar a una respuesta de Joe Henry. Te atenderá lo ante posible, tiene mucho trabajo que hacer, no eres el único que tiene problemas. Solo te pido que seas paciente y esperes a una respuesta de Joe Henry.

    @Joe Henry, Could you check his conversation with you, please? He is desperate for his rank.
     
  4. Joe Henry

    Joe Henry Sales Support Staff Member Support

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    Hello,

    Can you please confirm your email? If you just sent a screenshot of the checkout page we will just ignore your email.
     
    Remon., AgentSlend and LanceDaniels like this.
  5. AlfredoGaymer

    AlfredoGaymer Member

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    These purchase failures, often happens
     
  6. AgentSlend

    AgentSlend Member

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    [Quote = "RayzMC, mensaje: 814.473, miembro de: 281709"] No creo que los desarrolladores tendrán nada que ver con cuestiones de compra. Creo que el equipo de apoyo será más adecuado. [/ Quote]
    La Unica Persona que Ahora Mismo PUEDE Ayudar en esto, Es Un único rango, (Support Joe Henry )
     
  7. LanceDaniels

    LanceDaniels Mod Staff Member Moderator

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    upload_2017-4-21_8-21-24.png

    @AlfredoGaymer , tener esta pagina no indica que usted ha comprado un rango en CubeCraft. Cualquiera puede llegar a esta pagina sin realmente comprar el rango.

    Si usted le reclamo su rango a Joe Henry con esta imagen. Su reclamo será ignorado. Su reclamo será valido si usted le indica toda esta información a Joe Henry.

    Necesita tener toda esta información para que Joe Henry haga valido su compra.
    • ID de la transacción (Esto normalmente comienza con la letra B o con la letra W).
    • Fecha de la compra.
    • Nombre de usuario de Minecraft.
    • Dirección de correo electrónico.
     
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  8. AlfredoGaymer

    AlfredoGaymer Member

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    I have all the information of the purchase
     
  9. AlfredoGaymer

    AlfredoGaymer Member

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    Without lying, I've been waiting for 18 hours to respond
     
  10. LanceDaniels

    LanceDaniels Mod Staff Member Moderator

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    Joe Henry no te responderá si no le envías toda la información requerida para que su rango sea verificado correctamente.

    Tengo unas preguntas para usted.
    ¿Qué rango compro?
    ¿Cuándo realizó la compra?
     
  11. AlfredoGaymer

    AlfredoGaymer Member

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    Rango obsidiana , el martes
     
  12. Stan_K_YT

    Stan_K_YT Member

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    18 hours is not very long. Just wait a little longer if they still didn't reply or think what could be wrong with your email
     
  13. Michael schiller

    Michael schiller Member

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    how do i get my rank? It was obsidian and i got it a bit less than a week ago i can't remember the exact day
     
  14. RayzMC

    RayzMC Member

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    If you purchased your rank and has not recieved the rank within 3 days, contact @Joe Henry with full details and evidence
     
  15. Perdawdian

    Perdawdian Member

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    Please do not necropost, this is against the rules.
    (If you are wondering what I mean, please do not reply to a thread where the last person has commented two weeks ago from now).
    @telegamer Lock?
     
  16. Savannuh

    Savannuh Member

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    Have you A problem with your rank? Nice obsidian rank bro, thanks for supporting cubecraft.
     
  17. jollow250

    jollow250 Member

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    this is an example of a useless post
    also this @Perdei don't be surprised if it never ends up locked
    since it may have no been a necropost depending on where they live
     
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  18. _SnoowFlake_

    _SnoowFlake_ Member

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    Thanks for the Neccroposting!

    Cute message Farming!

    @CyanYellow @DYD. @iLoveYouu May one of you lock it please?
    Thanks :)
     
  19. CyanYellow

    CyanYellow Sr. Mod Staff Member Sr. Moderator

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    Locked. :)
     
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