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BuyCraft not working

Discussion in 'Tech Support' started by DiamondCake417, Nov 25, 2016.

  1. DiamondCake417

    DiamondCake417 Member

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    Hello, yesterday i attempted to buy gold rank. it took me to paymentwall and i filled everything out porbably around 15 times, but it came bringing me to a page with a sad face saying "Tranaction Wasn't Completed!". it dosent say why it wasnt completed or it dosent give me an error code, it gives me aboslutely no way to fix it. dont know why its not working, but can you help me out cubecraft? thanks!
     
  2. YounB

    YounB Mod Staff Member Moderator

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    - Do you have sufficient funds on your credit card?

    - Are you putting in the correct details?
     
  3. Steyro

    Steyro Member

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    And are you putting in your real details.
     
  4. Leev

    Leev Member

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    lol?>
     
    Ping Ether likes this.
  5. Steyro

    Steyro Member

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    What?
     
  6. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    I'm guessing the screen looked like this:

    [​IMG]

    If that is the screen your getting, stop using the card to try and purchase the rank. (Your card might go into invalid mode. In other words, your card gets locked and nothing can be purchased.) When getting to this screen, it simply means that your credit card provider DOES NOT accept this sort of payment. If your asking why, you have to ask your credit card provider for that.

    To fix this, just use another credit card to continue with the purchase.
     
  7. DiamondCake417

    DiamondCake417 Member

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    yes thats exactly what it looked like
     
  8. DiamondCake417

    DiamondCake417 Member

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  9. BeastXG

    BeastXG Member

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    Well I have a similar problem to at the time to checkout but so long to explain
     
  10. Nicholas Jacobsson

    Nicholas Jacobsson Member

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    Payment wall is a half scam, be careful!
     
  11. Legendary Spyro

    Legendary Spyro Member

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    Payment wall is one of the things cubecraft mainly uses....
     
  12. Nicholas Jacobsson

    Nicholas Jacobsson Member

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    they took my money when i got two accounts obsidian rank and the diamond rank.
     
  13. BurningBlue

    BurningBlue Member

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    You mean you didn't get one of the ranks?
     
  14. Nicholas Jacobsson

    Nicholas Jacobsson Member

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    yes
     
  15. BurningBlue

    BurningBlue Member

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    Did you have sufficient funds? Did you recive both confirmation email?
     
  16. CARDAN16

    CARDAN16 Mod Staff Member Moderator

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  17. LucianYOLO

    LucianYOLO Member

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    Yes, I had this same problem. I quad to use my debit card instead of my credit. Maybe try that.
     
  18. Nicholas Jacobsson

    Nicholas Jacobsson Member

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    Payment wall is full of bots so my money is gone sadly. I'm not quite sure what to do.
     
  19. Nicholas Jacobsson

    Nicholas Jacobsson Member

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    I have, sadly the responses are spaced weeks apart so its hard to get anything done.
     
  20. BurningBlue

    BurningBlue Member

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    Like I asked before, did you get both confirmation emails?