What is the Team Feedback subforum
We hold our team to an incredibly high standard and any team member found to not be following our Community Standards and rules could be warned, removed from our Team or even banned from all our platforms.
If you have seen one of our team members behave improperly, either inside or outside of the network, please report it to us immediately.
In the same way, if you want to send praise or an encouraging message to our team members, you may also use this subforum.
How to submit Feedback
We do not require feedback threads to follow a specific pattern, but the following information is something we will require before we take any action:
If you want to complain about a situation or a team member's behaviour:
- Provide your Minecraft username, or your Discord name if this incident happened on Discord.
- Date and explanation of the incident.
- The evidence must not be edited or cropped.
- Avoid creating Team Feedbacks if you are not the person involved. We need the affected person or the one who witnessed the incident to be the one who informs us about it.
If you want to share some encouraging words for a team member:
- A simple message is enough. We won’t require your username, dates or evidence.
You will receive a response from a member of the Administration team as soon as possible, and if necessary you will be asked for more information.
Once all the required information has been provided, the Administration team will assess the situation and act accordingly.
Team feedback threads are not kept open indefinitely, and once the administration has logged the issue, your thread will be closed. If a new incident occurs involving the same staff member, you must create another thread explaining this new situation.
There are no consequences for creating a Team Feedback thread
Any member of the community is free to post a message in this subforum and there will be no consequences for doing so, as long as our community rules and guidelines are respected.
In general, we aim at keeping the creator of the thread anonymous. In some special cases, such as feedback threads regarding your punishment, it’s possible we have to share your username with the team member to properly resolve the situation.
Team feedback sections
This subforum is divided into two sections:
- Admin Team Feedback: for feedback threads related to Administrators only: https://www.cubecraft.net/forums/admins-staff-feedback.117/
- Team Feedback (general): for feedback threads related to Moderators, Helpers, Developers, and Designers: https://www.cubecraft.net/forums/staff-feedback.53/
