Hi everyone,
I hope you are all doing well.
I am writing this post because I purchased a Lifetime Rank a long time ago on CubeCraft, and I would like to know if it is possible to transfer it or update it to my new username/account.
Due to some personal changes, I no longer use the old account/username, but I would really love to keep enjoying the perks of the rank I bought on my current one, since I’ve been a loyal player of the network for years.
I have all the necessary information to verify my ownership of the purchase, including the transaction ID, receipt, and details of the old account, which I can provide privately to any staff member or support agent who handles these cases.
Could someone from the staff team guide me on how to proceed with this request? (Should I open a official support ticket, email support, or can it be handled here?)
Thank you so much for your time and help!
Best regards,
I hope you are all doing well.
I am writing this post because I purchased a Lifetime Rank a long time ago on CubeCraft, and I would like to know if it is possible to transfer it or update it to my new username/account.
Due to some personal changes, I no longer use the old account/username, but I would really love to keep enjoying the perks of the rank I bought on my current one, since I’ve been a loyal player of the network for years.
I have all the necessary information to verify my ownership of the purchase, including the transaction ID, receipt, and details of the old account, which I can provide privately to any staff member or support agent who handles these cases.
Could someone from the staff team guide me on how to proceed with this request? (Should I open a official support ticket, email support, or can it be handled here?)
Thank you so much for your time and help!
Best regards,
