Resolved They banned my little brother for using vpn :(

[benjhamiyt90]

Hello, I ask for help since Ami little brother was kicked out of cubecraft because of the use of VPN but he has never used that, I just want you to help me with that since he is sad. His garmetag: elgato9797.

 

[TBroz15]

This might be some hacker using the same VPN and getting IP banned, and If someone tries to use a VPN they would get a false ban. So might be careful about using a VPN or don't.

 

[Deleted member 511644]

Hello!

I can't find any active punishments on the username you provided. If they have a Blocked Connection that starts with a 'V', it means they are trying to login with mobile data or a vpn. If this is not the case, please send an email to support@cubecraft.net, they will the solve the issue for them.

Edit: When sending an email make sure to provide the blocked connection code.