Store error

[Raam]

Hey!

I wanna buy some cubelets and the new bundel... But if I wanna buy i get an error from xSolla and now I can't buy my Cubelets and my bundel

 

[Marieke2001]

Read what the error says. Contact Xsolla their support. Cube can’t do anything about this.

 

[Raam]

I already did

 

[Marieke2001]

Then why are you making this post? Which is btw not a suggestion

 

[Quetzi]

Moved to support. As Marieke has said, you will need to contact Xsolla support for help with this, they look after payment issues.

 

[LordSidi0us]

I want to upgrade to obsidian rank soon.Lets hope that I will not get the same issue:/

 

[Raam]

Moved to support. As Marieke has said, you will need to contact Xsolla support for help with this, they look after payment issues.

I already contacted them..... And they said it is the problem of the seller. I want to contact them again, but I think they gonna say the same.

 

[Xsolla Support]

Hello!
We need to view the details of your payment attempts in our system. To help us do that, could you please contact us in the live chat from the payment page? Please log into your game account, start the payment process again, get redirected to our payment page and click on the message icon at the left bottom of the page, here is the example: https://www.evernote.com/l/AmJrrCvCRyJFpbLuTUQnZ1OvArAo1QWPwAg
Thank you!