Bedrock Severe Performance Issues in Asia Region - A Request for Technical Audit

[yurisatori0312]

I am reporting a critical degradation of the Asia region servers. This issue is being experienced not only by me but also by my friends and many other Asia-based players.


1. Observed Symptoms
Extreme Latency
Ping spikes to 300ms–1500ms+ during peak hours (12:30-14:30 UTC) and during the daytime on holidays. The infrastructure seems unable to handle the player load.


Session Freezes (1 in 50 games)
The match freezes completely. Commands like /hub do not work, forcing a manual disconnect and resulting in an automatic loss.

Starting game
Occasionally, the cage does not disappear for ~3 seconds after the game starts.

2. Background & History
It is a fact that the Asia region has undergone two temporary closures and the implementation of a ROM (proxy) in the past to address connection issues. While these specific announcements seem to have been removed from Discord, I (and the community) remember these changes clearly.


3. Conclusion
I cannot say for certain if the ROM implementation is the direct cause of the current lag. However, it is undeniable that the connection quality has worsened significantly following these infrastructure changes. Since EU and NA regions are unaffected, I request an urgent audit of the Asia routing and proxy capacity to ensure fair play for the Asian community.

 

[itzjwad]

I am reporting a critical degradation of the Asia region servers. This issue is being experienced not only by me but also by my friends and many other Asia-based players.


1. Observed Symptoms
Extreme Latency
Ping spikes to 300ms–1500ms+ during peak hours (12:30-14:30 UTC) and during the daytime on holidays. The infrastructure seems unable to handle the player load.


Session Freezes (1 in 50 games)
The match freezes completely. Commands like /hub do not work, forcing a manual disconnect and resulting in an automatic loss.

Starting game
Occasionally, the cage does not disappear for ~3 seconds after the game starts.

2. Background & History
It is a fact that the Asia region has undergone two temporary closures and the implementation of a ROM (proxy) in the past to address connection issues. While these specific announcements seem to have been removed from Discord, I (and the community) remember these changes clearly.


3. Conclusion
I cannot say for certain if the ROM implementation is the direct cause of the current lag. However, it is undeniable that the connection quality has worsened significantly following these infrastructure changes. Since EU and NA regions are unaffected, I request an urgent audit of the Asia routing and proxy capacity to ensure fair play for the Asian community.

I hope they fix it soon.

 

[yurisatori0312]

I hope they fix it soon.

I've already written to Team Feedback but haven't received a reply yet.

 

[XLemonyBreak459X]

I Really agree with it as I am an Asia player too and it lags a lot
I wish CC would fix it soon

 

[itzjwad]

I've already written to Team Feedback but haven't received a reply yet.
View attachment 242373

Good luck, I hope it gets fixed.

 

[aoi9632]

I am reporting a critical degradation of the Asia region servers. This issue is being experienced not only by me but also by my friends and many other Asia-based players.


1. Observed Symptoms
Extreme Latency
Ping spikes to 300ms–1500ms+ during peak hours (12:30-14:30 UTC) and during the daytime on holidays. The infrastructure seems unable to handle the player load.


Session Freezes (1 in 50 games)
The match freezes completely. Commands like /hub do not work, forcing a manual disconnect and resulting in an automatic loss.

Starting game
Occasionally, the cage does not disappear for ~3 seconds after the game starts.

2. Background & History
It is a fact that the Asia region has undergone two temporary closures and the implementation of a ROM (proxy) in the past to address connection issues. While these specific announcements seem to have been removed from Discord, I (and the community) remember these changes clearly.


3. Conclusion
I cannot say for certain if the ROM implementation is the direct cause of the current lag. However, it is undeniable that the connection quality has worsened significantly following these infrastructure changes. Since EU and NA regions are unaffected, I request an urgent audit of the Asia routing and proxy capacity to ensure fair play for the Asian community.

Since January, my ping values have also become extremely high. (However, no other issues have occurred at this time.)

Specifically, instantaneous pings have occasionally exceeded 7000ms (this is an extreme example; typically, even at its worst, it's around 800-3000ms). Because the ping suddenly spikes during gameplay, it's difficult to avoid playing due to high ping.

It's unclear whether this is due to low server hardware performance, bandwidth reaching its limit, or even a DDoS attack, but I believe investigation is necessary.

 

[yurisatori0312]

Since January, my ping values have also become extremely high. (However, no other issues have occurred at this time.)

Specifically, instantaneous pings have occasionally exceeded 7000ms (this is an extreme example; typically, even at its worst, it's around 800-3000ms). Because the ping suddenly spikes during gameplay, it's difficult to avoid playing due to high ping.

It's unclear whether this is due to low server hardware performance, bandwidth reaching its limit, or even a DDoS attack, but I believe investigation is necessary.

Admin says it's a player connection issue, they don't want to investigate this issue

 

[aoi9632]

Admin says it's a player connection issue, they don't want to investigate this issue

If this were just a single player's issue, that's one thing, but if other players are encountering it too, it could indicate a server-side problem... In the long run, I think leaving these issues unaddressed would be a bad move...

 

[yurisatori0312]

If this were just a single player's issue, that's one thing, but if other players are encountering it too, it could indicate a server-side problem... In the long run, I think leaving these issues unaddressed would be a bad move...

I'm the only one who has reported this issue to Team Feedback (Admin Feedback) so that may be why they decided that.
More players need to report this issue in order for it to be fixed.