Getting banned from server for compromised account

Discussion in 'Support' started by DonShade, Oct 29, 2016.

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  1. DonShade

    DonShade Member

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    Hi there! I have been banned 3rd time so far within a month. For the first time I was surprised, because I had my minecraft only for a couple of weeks. I have done the password change and the appeal as it was suggested. After 3 day the server was reachable for me again, I have logged in, played a couple hours and on the next time when I wanted to log in I realized I've got banned again for the same reason. I have scanned my computer with several anti virus programs, I have changed the password and appealed again. And the same happened to me again, so now I'm really curious what can cause this problem or how would I be able to prevent further bans. Shall I reset my windows and reinstall everything?
     
  2. Grimmay

    Grimmay Member

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    Just so I understand the issue. You got banned from the server, you said it was not you that did the bad thing . You got unbanned and re set your MC password. Now the same thing has happened again.

    Does anyone else know your password? Do other people use your PC or laptop. Is you password easy to guess ? (Make sure your passwords combine uppercase and lowercase characters, also try to include numbers. Don't make your password something guess'able e.g your birthday).

    Only reset your PC as a LAST RESORT. Try and make sure your friends are not pulling a prank.

    Hope this helps

    Thanks, James Lawrence
     
  3. SirFly

    SirFly Member

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    What mods do you use?
     
  4. DonShade

    DonShade Member

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    Hi , I use only optifine 1.9.4 and S&K photo realism x64 everything else is original.
     
  5. Ping Ether

    Ping Ether Member

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    Ok, tips to not let this happen again:
    Don't ever give your Log-In information to anyone. ANYONE!
    Don't use "Free ranks" sites. Those are scams. Not to steal your money, but your account. And sometimes even the money.
    Don't use easy password to guess, like "minecraft" "12345" or "password"
     
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  6. DonShade

    DonShade Member

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    @ThatGrimmCreeper I'm living on my own, nobody knows my password, and nobody has access to my computer.
     
  7. Grimmay

    Grimmay Member

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    Have u clicked on any dodgy websites e.g FREE RANK etc. (phishing attack )
     
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  8. 1212hawks_

    1212hawks_ Member

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    Hmm. I have a theory. My theory is that your profile got hacked. The person who is hacking your account can get in any time. That is honestly my prediction. Another thing is, don't fill out anything that involves your mc password. It is fake. No one needs your mc password.
     
  9. DonShade

    DonShade Member

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    Before my first ban I have visited tons of websites about the game, tutorials, how to play etc... Since a helper from this forum told me to avoid such pages I have only watched youtube videos. If I wasn't sure about something checked the wikipedia but defenetly haven't visited any of those sites. If I need a rank I would buy one, but I won't invest my money into a server which bans me each time after I log in.
     
  10. heroBravo

    heroBravo Member

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    Only visit credible websites. I have a few chrome extensions I use that prevent ads from loading and also show website ratings. If you want them, I can PM you what I use.

    Cube banned you since someone got your account. It must have logged on somewhere from a different IP.
     
  11. pewax

    pewax Member

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    Could you post a screenshot of the ban message please?
     
  12. zDutchie

    zDutchie Sr. Mod Staff Member Sr. Moderator

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    zDutchie
    Sr. Mod
    Remove your picture asap!
    Never give your appeal code away, people can appeal for you and if they do you have a problem.
     
  13. Sophie

    Sophie Member

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    Divine_Nyx
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    If your account has been compromised then this means that your login credentials have been made available and your account is either being used, or has been used, by another individual. You have been banned so that your account cannot be used by other people that wish to hack on the server without consequence.

    To get unbanned:
    -Change your email address password
    -Change your Minecraft password at Mojang.com [Do not use the same password as your email]
    -Appeal at appeals.ccgn.co and explain the issue, as well as that you have changed your passwords

    To avoid this happening in future:
    -Do not put your login credentials anywhere other than the Minecraft client launcher
    -Do not log into websites using the same credentials as your Minecraft account (Especially Minecraft-related websites)
    -Ensure that your password is unique and cannot be easily guessed
    -Do not tell anybody else what your login credentials are, even if they claim to have a good reason for asking for them

    Remember: We do not give out free ranks outside of the official forum and Twitter page, nor do we advertise rank giveaways in-game. Anybody in-game that claims to know how you can get a free rank is lying and is also likely a chat bot. If you see a player advertising free ranks, report them via the forums and they will be punished.

    Seeing as you have been banned for the same reason three times now, my guess is that either your email has been hijacked and is being used to recover your account, or you have given out your login credentials after regaining access to your account. I would advise changing the password to your email, and ensuring that you follow the above guidelines. If your account is banned again then please inform me via the forums and I will look into the issue.
     
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