I'd suggest private messaging a staff member about this. They should give you the answers you're looking for. No need to make a public thread about it :)
It is most likely a blocked conmection, you can read more information about it here: https://cbecrft.net/blocked
Also please stick to the rules.
3.9 - No pointless threads/posts. This includes posts unrelated to the topic, excessive bumping, derailing threads, etc.
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