Web Confusion Upon Escalation

[xHappyMood]

After a thread has been escalated you can only see the ‘Escalated’ prefix. This might cause confusion if the title is not clear as to about what part of CubeCraft the suggestion/feedback is.

I have 2 solutions for this (for both I don’t know if they’re possible).

The first one is to show the escalated prefix and the prefix the thread previously had next to each other, so you’d see them both in front of the title. (This seems like the best option to me).

And the second solution is to have a button saying ‘Show previous prefixes’ which would then show you what prefixes the thread has had before, similar to how you can see someone’s previous names.

Bai!

 

[remio]

I don't see the need for this, as the escalation means that the matter will be discussed with the higher staff members, which is the very thing you want to reach with your suggestion. But hey, I guess it doesn't have downsides so why not.

 

[Deann]

Both of these suggestions would work fine, but I'm not sure if XenForo has any options for multiple thread prefixes, so I'm gonna hold off on voting until a staff member responds.

 

[Technosword]

Xenforo I don’t believe supports this, however it could be solved with new prefixes like “Escalated- Original Prefix”

 

[Hazard]

Xenforo I don’t believe supports this, however it could be solved with new prefixes like “Escalated- Original Prefix”

XenForo actually does have plugins that would support this however our forums were designed with Audentio. There might be things that could cause issues if we were to add multiple prefixes. Not saying we are planning on doing so, just stating my opinion on the matter.

 

[xHappyMood]

Xenforo I don’t believe supports this, however it could be solved with new prefixes like “Escalated- Original Prefix”

That’d work as well :)

 

[Deleted member 486250]

A better solution would be if a thread is escalated, the moderator should change the name of the thread at the beginning, putting [JAVA] [BEDROCK] etc...
Something similar to the vote for the featured game thread, some bedrock users were confused and camezonda put [JAVA] at the beginning

 

[remio]

Xenforo I don’t believe supports this, however it could be solved with new prefixes like “Escalated- Original Prefix”

Xenforo is source open, it might not exist yet but I am pretty sure this could be supported.

 

[Technosword]

Xenforo is source open, it might not exist yet but I am pretty sure this could be supported.

I mean with our current forums software, I’m sure there’s a plugin out there :p

 

[remio]

I mean with our current forums software, I’m sure there’s a plugin out there :p

Then don't claim Xenforo doesn't support it

 

[Technosword]

Then don't claim Xenforo doesn't support it

I was clarifying what I meant, which is that the way we have the forums now doesn’t support this. I didn’t mean that it’s not possible at all

 

[xHappyMood]

Bump :)