Recent content by NHFLX

On January 22nd I bought the Iron Rank at around 9 AM eastern time. I played a short game of Rome and afterwords I noticed I was set back to Stone, I tried relogging to see if that would fix the issue but to my surprise I had been banned. This was a shock to me since I don't know would could...

I got banned for buying a rank :/

Thank you so much!

Update : Apparently they sent me a refund but I'm still not unbanned. I'd be happy to pay again because I want the Iron Rank I'm just confused why I got a refund and why I was banned in the first place :/ https://gyazo.com/f61f19c1841b66d0e29fcbc0b5b7745c @TlmeLord

How often do the owners just the sales email/appeals? and is there anyway you can notify them assuming you have some sort of staff chat?

Thanks for the reply! Is there anyway for you to handle this or do I need to wait for an owner :/

Already did and it's been 2 days.

Not easy to be patient when I got banned for spending money on this server.

Nope still banned, It's almost been 2 days and still no reply to my email or appeal.

Thanks, Sorry it's just frustrating not knowing why you're banned :P

I'm very confused as to why I was banned. I made an appeal, emailed sales@cubecraft.net, and tried calling the support number but still no response after 12 hours. I'm extremely upset as I bought the iron rank to help the server, not to get my money taken and banned.