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Banned after Purchasing Rank

Discussion in 'Tech Support' started by NHFLX, Jan 25, 2016.

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  1. NHFLX

    NHFLX Member

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    On January 22nd I bought the Iron Rank at around 9 AM eastern time. I played a short game of Rome and afterwords I noticed I was set back to Stone, I tried relogging to see if that would fix the issue but to my surprise I had been banned. This was a shock to me since I don't know would could have triggered this. My ban message says "You're banned from the server, if you believe this is wrong, you can post an appeal https://appeals.ccgn.co/. Appeal code : 1015 Reason : Payment Error. Please contact: sales@cubecraft.net" Now immediately I started freaking out making an appeal and emailed sales@cubecraft.net but now on the third day I've still got no new information on my case. Yesterday January 24th I got a refund from 2checkout (This was unrequested) so now I don't know if they're refunding and keeping me banned so they don't have to deal with me. I'm very impatient and paranoid when it comes to this stuff and it was hard enough to go this weekend without my favorite server but to know that I may never be able to play it again is to much to bare. Today I thought I got some exciting news when a Head-Admin pmed me about it but he has yet to reply to me after 4 hours, So I thought I'd make another thread. Any advice would be greatly appreciated.

    PS : Just sent an email to support@cubecraft.net about half an hour ago
     
  2. NitroPelle

    NitroPelle Member

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  3. ImABubbleHead

    ImABubbleHead Sr. Mod Staff Member Sr. Moderator

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