So I purchased obsidian rank and I got nothing my account name is xXEpic_SlimeXx the rank want there when I kept logging off and on so please get back to me as soon as possible.
Minecraft PC IP: play.cubecraft.net
but assuming they have a reason that you have to wait 2 days for you rank and if you don't have it within that time then you email sales@cubecraft.net
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Trouble getting rank
- Thread starter xXEpic_SlimeXx
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It can take up to 15min for your rank to come in. I would advice waiting a little longer but if you do not have the patience then please start a private conversation with @Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
Send this information to Joe Henry via private message. You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without this information you can't prove that you bought something.
Send this information to Joe Henry via private message. You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe Henry
"Keep in mind that this screenshot doesn't prove that you bought something"
that is what the sight says
but assuming they have a reason that you have to wait 2 days for you rank and if you don't have it within that time then you email sales@cubecraft.net
You have recieved a mail And you get a Transaction id, show at Joe Henry And than do you get your rank.
It can take up to 15min for your rank to come in. I would advice waiting a little longer but if you do not have the patience then please start a private conversation with @Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without this information you can't prove that you bought something.
Send this information to Joe Henry via private message. You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe Henry
"Keep in mind that this screenshot doesn't prove that you bought something"
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