You may mention Marco Slater on Discord via the 'Staff-help' channel on the Official Discord server of CubeCraft. I you haven't already, you can join the Official Discord server of CubeCraft here > https://discord.gg/cubecraft. But, maybe @Marco Slater can reply to this thread to help you further.
Yeh, you must reset your password.
Most likely is that your account is hacked, and thats why they did this.
If you have changed your password, you can appeal and will be unbanned.
NEWS:
1 - Minecraft 1.21.90 is releasing on June 17, bringing with it Vibrant Visuals (AKA shaders) to the game at last. It will be supported throughout the entire game like a texture pack.
2 - The next Java Map Rotations is happening on June 27, and you are able to vote for what maps you want on CubeCraft Discord.
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