Escalated Suggestions

[Zathelas]

So hey!

I have a question about Escalated Suggestions.

It only happens if threads got escalated in the forum suggestions if I'm correct. Why doesn't this happen to some questions at Support or the Game Discussions or just something else? I mean a may be handy because, then there will also be talked about the game discussions that are made better. I know that happens but maybe it's a good idea to get a 'escalated tag' so everybody knows this is a good idea to talk about.

I ask this on purpose on support because this is kind of a question.

Thanks for reading! :)

 

[Entrustious6679]

It doesn’t really need to be on anything else. A suggestion is a recommendation to the server and in some cases they get escalated if they’re good so an admin can deal with it accordingly. However for something like support, it’s not really necessary for an admin to see it as a moderator can reply themselves.

 

[Keanu]

Escalated means that a community staff member forwarded the suggestion to the admin team. We don't escalate questions since they don't have to be forwarded to senior staff.