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Hello CubeCraft team, I’ve been playing SkyWars on Bedrock for over 5 years. I have 345 wins, 3,900+ kills, and I recently completed the Island Hunt event and reached level 20. However, I never received any crate key, veteran message, or reward. I also cannot find the Cosmetic Crate chest in...

PBecause I saw that you can get a reward on the server which is a crate key that allows you to get a kill effect, but nothing is showing up.

Please someone help me I've been playing for 5 years and I haven't won the crate key. Please help me if anyone knows.