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Thanks for the info... the "confirmation" response page said to give it 15 minutes. It also said not to send said "confirmation" to them, as they wouldn't accept is as proof. Seems like they don't even automate the E-mail that sends the confirmation.

Thanks! I did that almost 3 hours ago... I have no idea where this operation is based out of. But, it seems like Great Britain!? Hopefully they are just catching some ZZZs and will see this soon.

It's been almost 3 hours since I bought the diamond rank for my child... where is the access?? I haven't even gotten the confirmation email yet, but you definitely charged my credit card?? My bank denied the charge to begin with, and then I okayed it. Get this rank effective immediately!!