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Hi, my name is JuggheadJones, but when I purchased the Lapiz rank (last year) it was jugghead_jones and my rank is now gone. I haven't logged in since around last Christmas but now I return to my rank's leaving. How can I retrieve my rank?

Hi, I need help, I haven't been on the server since it had about 1/8th of the players, months before the name change became a thing... I log in today and my Lapiz rank is gone? How do I retrieve it?