I think that there should be two stages in being muted.
1: you are muted from the public chat but you can still message players privately (/tell¨player¨ ¨message¨). This would only be applied when the reason for getting muted isn't so bad. but then if the player keeps abusing his/her privileges...
the person most likely dug a hole in his island and held shift, meaning you cannot see his name tag. my friend often does that to me as a joke and it is very annoying! there isnt much you could do except leave the game and let them win.. if the person is in their hole you won't see the fireworks..
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