We're running an internal migration of all old players' stats to our new highly advanced statistics tracking backend. This means that stat changes will be a bit delayed while we ingest this huge backlog of data. Nothing is being lost, it'll just take a bit longer to show up in the in-game UIs.
Please email sales@cubecraft.and provide the following details;
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Another option is to start a conversation with @Joe Henry
https://www.cubecraft.net/conversations/add?to=Joe%20Henry