Give him time, pal. Staff got a bunch of reports to process and you can also tag active staff in your report.
I'm kind of the more impatient guy lol. Also, just to let you know, Rororoyourboat is a female (at least it says so on her profile).
GIRL = Guy In Real Life :P (Don't mean to offend you, Rororoyourboat). I sent a PM too but I know I have to wait days for a response.