My friends have already made appeals, but they were both denied. Razor has contacted me though, saying even though the appeal was denied, he was able to join the server. this was approximately half an hour after my post. Im am unaware of INGaming's outcome of this yet.
I'm not sure to why your friend is able to join the server. Was he banned in the first place? Anyways if you have issues with the appeal being denied ask your friends to message the banning moderator.
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