Definitely yes! If I play the map Magic, it always tooks so much time because all the people go to that diamond generator with a bow or something, and it's impossible to kill them if they snipe you the whole time.
I'm not a Staff Member, but I think CubeCraft can't fix any problems if your Minecraft keeps crashing after you've played Tower Defence. I think your bug report is denied because of that reason, if you are the only person that is experiencing and reporting this bug there would be a high chance...
I did check it, you are banned for flying and not for a compromised account.
It is your responsibility so I think you need to wait until the ban is gone
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