Recent content by Ben

👎

Hi ALZMC, sorry for the inconvenience. I have undone this compromised account punishment. In future I suggest to keep an eye out for scam or phishing emails, and make sure that your Microsoft/Mojang account password is different to any others.

We consider ourselves responsible for data held on any of our players on any platform, including those used by staff. As such, we apply our privacy policy ourselves (including retention policies we set, and the deletion of any data that isn’t required for business needs). Again I urge you to...

I don't know the specifics of how it worked, I was just responding to what you asked - I assume not, but it's definitely likely that people shared personal information (even about themselves) in the translator discord. It's our continued belief that it's best to be on the safe side when it comes...

Anything that can be used to identify a specific person counts as personal information. You can find a more in-depth explanation here from the ICO, the UK authority for dealing with GDPR. Because some of the questions on a translator application include information about yourself, that classes...

Thanks for pointing this out - this has now been fixed.

Hello, we turned off parts of our NA region last night due to issues in our NA datacenter, and I have a feeling this was probably caused by it. I've turned NA games back on now so hopefully the amount of lobbies should start to even out.

sure

Hey Parzival, sounds like a cool project. Unfortunately we don't keep historical snapshots of leaderboards for any given time. We do keep game-by-game logs but as you can imagine that's quite a large dataset and would take a lot of time and effort to calculate leaderboards for a specific date...

A deploy went out which inadvertently corrupted some item metadata. We're rolling back affected Skyblock islands to the last backup we had before the deploy. Unfortunately this is the first time we've had to do such a thing, so it's taking some time. We're definitely learning a lot from this...

The thread explains what the reason for the downtime is - a bug happened, several thousand players could have lost several thousand hours of work, so we're rolling back those islands. Unfortunately there's not much more detail we can provide there because there's not anything else to know -...

We will give an update when we're able to. Unfortunately, you'll appreciate we can't give an exact timeframe of when the rollback will be complete because we don't want to set any expectations at this point, but we are definitely still working on it and is currently one of our highest priorities...

Hello, Your island is currently locked so we can attempt to roll it back. Please see more information about this here: https://www.cubecraft.net/threads/%E2%9A%A0%EF%B8%8F-skyblock-maintenance.307673/