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unable to purchase ranks using usd.

Discussion in 'Bug Reports/Support' started by Christamyboat, Aug 20, 2016.

  1. Christamyboat

    Christamyboat Member

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    i'm not sure if this is the place to leave this but, my friend's recently been trying to purchase a rank using USD and it keeps transferring him to GBP even though that's not the selection he chose it keeps going back to GBP any help will be greatly appreciated

    thanks!
     
  2. Donald Trump

    Donald Trump Member

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    If it's on Payment Wall it will always show up as GDP. You could try using a PaySafe card, and if that doesn't work contact sales@cubecraft.net . They'll reply within 72 hours.
     
  3. Christamyboat

    Christamyboat Member

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    He's not trying it through either of those payment methods he's using the mastercard option, unless they don't accept that than there's the cause of the issue.
     
  4. Donald Trump

    Donald Trump Member

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    They accept those. You might want to tell him to send the email because I don't have another solution :(
     
  5. Christamyboat

    Christamyboat Member

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    Lol it's all good friend, thanks for the suggestions! they're greatly appreciated!
     
  6. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Your bank provider should automatically convert your money into GBP. For example, lets say you want to want to purchase Gold Rank for $34.99 GPB. In USD it's $45.73. Your bank provider should automatically convert it, so either way, no matter if you switch from USD to GPB your still paying the same amount. When you actually buy the rank, even though it say's you have to pay in $34.99 GBP, you will actually pay $45.73 USD. You will pay the same amount as you will as if your were in USD or GBP.

    If your still confused, feel free to email sales@cubecraft.net
     
  7. Commissioned

    Commissioned Member

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