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To many charge backs

Discussion in 'Bug Reports/Support' started by Leonm20, Feb 9, 2016.

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  1. Leonm20

    Leonm20 Member

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    A while ago around 9/22/15 (im not sure) I bought a few vanity points for your server. But when I logged on that they the points wont come. I forgot to shut down my computer and slept in afk mode. The next day I was banned from your server because of a charge back error. But now, when I try to go to another server (Hypixel) the shop tells me I have to many charge backs. The support staff told me you need to delete my purchase from your transaction log. Please do so and perhaps un ban me. IGN is Leonm20
     

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  2. NitroPelle

    NitroPelle Member

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  3. dwayne

    dwayne Sr. Mod Staff Member Sr. Moderator

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    Please contact us at sales@cubecraft.net and provide your username, transaction id, date of purchase and any other related information that might be of use to us.
     
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