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someone explain this NO SUPPORT

Discussion in 'Bug Reports/Support' started by Supermindkind, Oct 25, 2016.

  1. Supermindkind

    Supermindkind Member

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    [​IMG]
    EXPLAIN TO ME WHY NO STAFF SEES MY HACKER REPORTS EVEN AFTER I TAG THEM IN
     
  2. Supermindkind

    Supermindkind Member

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  3. UnknownLunatic

    UnknownLunatic Member

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  4. Supermindkind

    Supermindkind Member

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  5. UnknownLunatic

    UnknownLunatic Member

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    Do you tag staff to your reports?
     
  6. Supermindkind

    Supermindkind Member

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    every staff that can ban and is online atm, at one point i even bumped my post with another staff tag yet still no response
     
  7. xx_360noscope101

    xx_360noscope101 Member

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    First things first, mods have 1000+ reports in total and there are like 20 mods total. They will eventually come to your report, but it will take some time. If you feel that your report is becoming ignored, feel free to tag mods such as @CyanYellow for your reports. Note that helpers cannot ban, admins are usually too busy to ban, and devs are not supposed to ban. @Stefanvld , @CyanYellow , @zRinne , @DontYouDare , and @HackersDontWin are some mods that handle reports really quick. In order to tag mods, just place an @ and then their forum username. E.G. @Supermindkind
     
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  8. UnknownLunatic

    UnknownLunatic Member

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    Exactly.
     
  9. Supermindkind

    Supermindkind Member

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    eventually??? I have posted 2 reports one month ago and no replay, i dont need you saying they are busy or they dont see my report. 5 reports made with time between them, all of the reports have staff tagged in to them, none of them is answered. they got two options. or that they build an amazing anticheat like hypixel has that bans even for kill aura without any mod needing to see reports because the anti cheat will auto ban them. OR keep up with this anticheat and read 1000 reports per day and ban players. again this is only a suggestion no hating on anyone. hope it will get easier in the future
     
  10. Legendary Spyro

    Legendary Spyro Member

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    Understand your frustration, unfortnetly now that those 2 reports are 30 days old its outdated meaning those 2 reports can longer be accepted however if you go to the appeal section and type in the name itll tell you if hes been banned yet or not, sometimes staff dont get to a report because its already been taken care of in another report, but if your other reports are closing in on expiration id pm a staff member
     
  11. Supermindkind

    Supermindkind Member

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    ok i just did what you said and checked if the users can appeal. now im sad that 2 gold ranks that i recorded hacking arent banned
     
  12. Legendary Spyro

    Legendary Spyro Member

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    Just because they escape you dosent mean theyare free, annoying yes, but they will be caught eventually
     
  13. A Christmas Hangar

    A Christmas Hangar Member

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    We cannot see other people reports ._.
     
  14. jollow250

    jollow250 Member

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    that is a slight understatement being not only mods. can reply plus including sr. mods. there r like 25 or so
    but yes his point is true in fact from what i have seen [don't quote me on this] some staff have to respond to certain kinds of reports instead of others
     
  15. xx_360noscope101

    xx_360noscope101 Member

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    No, but there are some mods that don't check reports or don't just have the time. The only sr. mods+ that I have seen are like @Stefanvld @Moooofin and @Tacosbefriends
     
  16. jollow250

    jollow250 Member

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    exactly that is what i meant i was just clarifying that there is about 25 not 20 i was still agreeing with you