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Rank issue

Discussion in 'Bug Reports/Support' started by TheEnchantedPickaxe, May 10, 2016.

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  1. TheEnchantedPickaxe

    TheEnchantedPickaxe Member

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    Ok so I bought both iron rank and the iron to gold upgrade but so far my ranks just keep bouncing between each other and it didn't actually take any money from my bank account. I'm really confused and I just want to be gold rank so if you could help me out and fix this broken buying system that would be great thanks :)
     
  2. NedGaming

    NedGaming Member

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    You mean that you dont have your rank?
     
  3. SanneRauhl

    SanneRauhl Member

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  4. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    All sales concerning a problem with payment go to sales@cubecraft.net. Be sure to have a screenshot of your receipt and send it to them in the email.
     
  5. SanneRauhl

    SanneRauhl Member

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    Why repeat what i said in another way? lol
     
  6. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    That's why I quoted you. o_O lol:p
     
  7. SanneRauhl

    SanneRauhl Member

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    Yes okay, but i already said it so theres no need to repeat it ;)
     
  8. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Yeah I guess, but you took my answer!;):D
     
  9. Zachㅤ

    Zachㅤ Mod Staff Member Moderator

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    Sorry for the inconvenience, please email sales@cubecraft.net as said above, and also provide proof of purchase through a receipt.
    Hope your problem gets resolved! :)
     
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