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Rank Help...

Discussion in 'Bug Reports/Support' started by Max Bolt, Nov 26, 2016.

  1. Max Bolt

    Max Bolt Member

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    So I bought the gold rank, and I never got a receipt or the rank, and I sent an email regarding this, and still never a reply. So if there's any staff that can help with this..? I have a screenshot of it saying "Thank you for purchasing from Cubecraft Store" but no proof of the gold rank itself..
     
    Mr_Eevee_MC likes this.
  2. NedGaming

    NedGaming Member

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  3. Cynamooo

    Cynamooo Member

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    What is your IGN?
     
  4. BurningBlue

    BurningBlue Member

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    Have you been charged the money? If that hasn't happened then the transaction didn't work. If you have, email sales@cubecraft.net.
     
  5. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Taking a screenshot of this screen:
    [​IMG]

    Will lead to your email being ignored. (Read the bottom of the page.) Having this screen does not indicate that you have purchased this rank. Anyone can get to this screen without actually buying the rank. (Look at where it says 'Upgrade your stone rank <USERNAME> Notice anything?) ;)