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Rank Bug

Discussion in 'Bug Reports/Support' started by abhay sankar dev, Oct 3, 2016.

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  1. abhay sankar dev

    abhay sankar dev Member

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    I just recently upgraded my gold rank to obsidian and i have been waiting for about 20 minutes When i got the gold rank it took only a few seconds so i am kinda feeling scared that I may have Lost Some IRL money.

    Staff please reply Quickly or just say what might have happend or please refudn the money

    :{ :{
     
  2. Skifby

    Skifby Member

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    It could take up some time to get your rank (I would at least wait 48 hours to make sure it isn't there).

    Contact sales@cubecraft.net if your rank still isn't there afther this time period.
    Make sure to provide your username, transaction id and date of purchase in the email.
     
    Anmazing likes this.
  3. abhay sankar dev

    abhay sankar dev Member

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    I just have a smal feeling maybe i did type something wrong is the Card area so Idk so Ill by later because after i clicked Continue payment I immeaditley closed out
     
  4. Skifby

    Skifby Member

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    You should at least wait 48 hours before trying it again.
     
  5. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Anything having to do with rank concerns or payment problems, please email sales@cubecraft.net. They aim to respond within 48-72 hours. In your email, please include your receipt as proof of purchase that you have actually bought the rank.

    If you have purchased the rank successfully, an email with the receipt should be emailed to you. If it has been past the normal wait period, start a conversation with me. :)

    ~ Locked.
     
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