1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problems when buying a rank

Discussion in 'Tech Support' started by Raykrai, Feb 24, 2015.

  1. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    Hello, I would buy the rank iron and the truth is that after several attempts, I can not buy it. I always get this
     

    Attached Files:

  2. SevereWarning

    SevereWarning Member

    Joined:
    Nov 14, 2013
    Messages:
    5,676
    Likes Received:
    3,670
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    not much
    Location:
    Somewhere
    Did you put in correct info? (Correct name, address, etc)
     
  3. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    Yes I did
     
  4. Exciting_pancake

    Exciting_pancake Admin Staff Member Administrator

    Joined:
    Jul 3, 2014
    Messages:
    3,154
    Likes Received:
    811
    Trophy Points:
    113
    Gender:
    Female
    Location:
    The UK
    Double-check your address and such, and if the issue still occurs, contact support.
    Cubecraft support:
    support@cubecraftgames.net
     
  5. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    Your support email doesnt work
     

    Attached Files:

  6. Colourlight

    Colourlight Member

    Joined:
    Feb 7, 2015
    Messages:
    2,159
    Likes Received:
    482
    Trophy Points:
    83
    Gender:
    Male
    Occupation:
    Stalkers these days *shakes head*
    Location:
    Scotland, UK
    Home Page:
    Try again now, might just be a thing..
     
  7. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    Still doesn't work :/
     
  8. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    what can i do?
     
  9. SevereWarning

    SevereWarning Member

    Joined:
    Nov 14, 2013
    Messages:
    5,676
    Likes Received:
    3,670
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    not much
    Location:
    Somewhere
  10. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
  11. SevereWarning

    SevereWarning Member

    Joined:
    Nov 14, 2013
    Messages:
    5,676
    Likes Received:
    3,670
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    not much
    Location:
    Somewhere
    He may be able to help here. Did you try speaking with him on the server? If so, that's why.
     
  12. Raykrai

    Raykrai Member

    Joined:
    Feb 15, 2015
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Student
    Location:
    Spain
    Home Page:
    No (sorry for my bad english because im spanish) I speak with him with a "coversation" in the website.
     
    Colourlight likes this.
  13. Colourlight

    Colourlight Member

    Joined:
    Feb 7, 2015
    Messages:
    2,159
    Likes Received:
    482
    Trophy Points:
    83
    Gender:
    Male
    Occupation:
    Stalkers these days *shakes head*
    Location:
    Scotland, UK
    Home Page:
    He's online now, he should respond to your conversation soon :)
     
  14. SevereWarning

    SevereWarning Member

    Joined:
    Nov 14, 2013
    Messages:
    5,676
    Likes Received:
    3,670
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    not much
    Location:
    Somewhere
    Ah okay, I'll let him know about this if he hasn't already known.