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Please stop banning me for no reason!!

Discussion in 'Bug Reports/Support' started by Edu_JC2003, Nov 17, 2016.

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  1. Edu_JC2003

    Edu_JC2003 Member

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    Today I wanted to play in cubecraft and it tells me that I am banned says the following:

    Your Minecraft account is compromised. Please reset your password.

    I want to say that this happened to me and ONCE ONCE and I think I'm getting tired of this please solve this !!
     
  2. YounB

    YounB Helper Staff Member Helper

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    Hello! We are sorry to hear this happening to you, however we are doing it for your safety and your account. This error happens when there's a drastic change in your IP, and the system assumes your account has been hacked as there is a completely different location. We advise you to change your password and then appeal here: https://appeals.cubecraft.net . Thank you! Feel free to message me if you have any more enquiries.

    - Locked.
     
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