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please help

Discussion in 'Bug Reports/Support' started by JulianZization, Jun 3, 2015.

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  1. JulianZization

    JulianZization Member

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    hey ccg, Since a week time now I always get timed out on the server. I really like this server but I get kicked out in 2 minutes time. I don't know what the reason is or how to solve it. Do you guys know how? PS: I have good internet
     
  2. Snap

    Snap Mod Staff Member Moderator

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    Are you using 1.8 or above?
     
  3. Snap

    Snap Mod Staff Member Moderator

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    Also, try to remove any mods / clients that you may have installed, or use a profile that doesn't have any active.
     
  4. JulianZization

    JulianZization Member

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  5. JulianZization

    JulianZization Member

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    I don't use any mods or anything. I really want to plant on the server but i can't now :(
     
  6. Snap

    Snap Mod Staff Member Moderator

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    Ok, what is your ping? You can find your ping by hovering over the internet connection symbol on your server list
    upload_2015-6-3_18-10-11.png
     
  7. JulianZization

    JulianZization Member

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    Note that my ping changes a lot. but this is my ping now
     

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  8. JulianZization

    JulianZization Member

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    and 2 weeks ago I could play on your server just fine but now I can't. (I can't since hour glass came out)
     
  9. JulianZization

    JulianZization Member

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    and my upload and download speed is for both 49 mb per second (I don't know if that has anything to do with it)
     
  10. Snap

    Snap Mod Staff Member Moderator

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    I'm guessing that your connection is the problem. Which country do you live in?
     
  11. JulianZization

    JulianZization Member

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    netherlands
     
  12. JulianZization

    JulianZization Member

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    I just want to say that before the hour glass mini game came out I could normally play on the server and now i get after 2 minutes a time out
     
  13. Snap

    Snap Mod Staff Member Moderator

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    I'm guessing that is just a coincidence since i don't think adding a new game to the server could cause connection issues.
    @rubik_cube_man may be able to help you.
     
  14. Drew McNamee

    Drew McNamee Member

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    Once your ping goes that far up, you will timeout and get kicked.
    This definitely isn't caused by hour glass.
     
  15. JulianZization

    JulianZization Member

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    But this happens all the time. I can't log on to the server anymore. 2 weeks ago I could normally play on the server with no lagg
     
  16. Drew McNamee

    Drew McNamee Member

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    You've had recent internet problems then, don't blame hour glass.
     
  17. Colourlight

    Colourlight Member

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    You need to be in 1.8 to log in.

    It's probably what Drew said :3
     
  18. JulianZization

    JulianZization Member

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    i play on 1.8 and I didn't had recent internet problems drew
     
  19. Drew McNamee

    Drew McNamee Member

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    You're definitely having internet issues if you've got a ping like that.
     
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  20. iOreos

    iOreos Member

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    I had that problem as well, try to play on version 1.8.3 with optifine. Or just delete the server and add it again ; ) problem solved
     
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