I appealed again today and it looks like I have another infraction for the same reason. I started a conversation with marco slater and he hasn't responded. It has been 3 days and also I pressed the appeal button in the bottom-right corner and entered the code AND IT DOESN'T WORK. I put my game and the website side to side and I didn't type the code wrong. I got a 2nd infraction and DIDN'T EVEN GET ON THE SERVER OR WEBSITE. By the way I typed that in all caps because I got frustrated even typing that.