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NO $CAD

Discussion in 'Bug Reports/Support' started by marshmellow44, Oct 7, 2016.

  1. marshmellow44

    marshmellow44 Member

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    On the store i tried to buy [Gold rank] for 60$CAD but when I went to enter the information it said GBP and it was on the UK english so I clicked the flag and no canada or US options LIKE WHAT!! is this a glitch or am i just stupid
     
  2. Donald Trump

    Donald Trump Member

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    This isn't a glitch. It defaults to GDP because this is a British server. You can proceed nornally.
     
  3. marshmellow44

    marshmellow44 Member

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    But i why can't I pay in $CAD
     
  4. marshmellow44

    marshmellow44 Member

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    CAN A STAFF MEMBER HELP ME WITH THIS
     
  5. Donald Trump

    Donald Trump Member

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    Try contacting sales@cubecraft.net via email.
     
  6. xx_360noscope101

    xx_360noscope101 Member

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    When you pay, it will by default figure out which currency you are paying on. When it figures out your credit card is paying in $CAD, it will pay in that amount in $CAD. Also like @QuackoNumeroUno said, you should try contacting sales@cubecraft.net
     
  7. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    With payment, your bank account should automatically convert your money into GBP despite of it saying "GBP" I'll give you an example. With Diamond Rank in GBP you have to pay a total of 54.99 GBP. If you converted that into USD dollars that would be 71.88 USD. You are not paying more or less. You are paying the exact amount that it gives if you were paying for 54.99 GBP.

    Again, your bank provider should automatically convert your payment into the desired amount.
     
  8. marshmellow44

    marshmellow44 Member

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    how do i convert I'm using a vanilla prepaid visa
     
  9. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    You don't have to convert it. Again, your bank account should automatically convert it for you. Just pay how you would normally pay. Your bank provider will do the rest.
     
  10. marshmellow44

    marshmellow44 Member

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    It said it doesn't support IM USING A PRE PAID not an actual credit card!!!
     
  11. marshmellow44

    marshmellow44 Member

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    I've said it so many times!!!
     
  12. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    If you using a prepaid card, be sure you have the right amount of money. Meaning when you go buy the card, the exact or more amount is put in. In order to check that, you go to the Store > Enter in your Username > Ranks > Store Currency > Select your payment > Scroll down to the rank you want > The amount of money you owe to them should be provided.

    From there, you buy your card using the exact currency. If you want some examples they are listed below. Payments are in CAD.

    You want to buy diamond rank with the amount of $94.70 CAD. When you go purchase the rank, it says only 54.99 GBP. Overall in your payment side, if you bought a 54.99 CAD prepaid card, you would actually be paying $33.26 GBP. If you however bought the $94.70 CAD, you would be paying the right amount.

    None the less, you should try contacting sales@cubecraft.net with your problem.